Shipping policy
Last Updated: October 12, 2026
At Havrend, we aim to provide a clear and reliable shipping experience for every customer. Please review the following shipping policy for information about order processing, delivery times, shipping options, and tracking.
1. Order Processing Time
Orders are typically processed and dispatched within 2–3 business days after the order is placed.
Please note that orders placed on weekends or public holidays will begin processing on the next business day. Processing times may also be affected by unexpected circumstances, including severe weather conditions or other factors beyond our control. In such cases, orders will be processed and dispatched once the relevant disruptions have been resolved and normal operations can resume.
2. Estimated Delivery Time
The estimated delivery time is approximately 30–45 days, depending on your destination and local delivery conditions.
Please note that delivery times are estimates and may vary due to factors such as shipping carrier operations, customs procedures, local transportation conditions, severe weather, or other circumstances beyond our control.
We will make reasonable efforts to process and dispatch orders promptly. However, we cannot guarantee an exact delivery date.
3. Shipping Rates and Available Options
Shipping rates and free shipping eligibility vary depending on the destination country or region.
The available shipping options and applicable shipping charges, including any qualifying free shipping thresholds, will be displayed at checkout before you complete your payment. Please review the shipping information carefully before placing your order.
4. Order Tracking
Once your order has been dispatched, a tracking number will be generated so you can follow the progress of your shipment.
Please allow some time for tracking information to become available or update after dispatch, as shipping carriers may require additional time to register the shipment in their systems.
5. Lost or Missing Packages
If you believe your package has been lost or has not arrived within the estimated delivery timeframe, please contact us by email at RicardoEldan0483@outlook.com.
To help us review your inquiry, please include your order number and any relevant tracking information. Our team will review the details and assist you with the next steps.
6. Shipping Delays
Although we strive to ensure that orders are processed and delivered as smoothly as possible, delays may occasionally occur due to circumstances outside our control, including severe weather, transportation disruptions, carrier delays, or other unexpected events.
When such disruptions affect order processing or dispatch, we will resume normal processing and shipping operations once the relevant circumstances have been resolved. Delivery may take longer than the estimated timeframe in certain situations.
7. Contact Information
If you have any questions about this Shipping Policy, your order, or delivery arrangements, please contact us using the information below.
Legal Representative: Katelyn Rowe
Email: RicardoEldan0483@outlook.com
Phone: +1 740-464-6846
Business Address: 1922 Valley St, Portsmouth, OH 45662, United States